FAQ - Frequently Asked Questions
On average, a person spends about 8 hours a day in bed. Over the long term, that amounts to one-third of a person’s life. To ensure the body can recover optimally during this time, the mattress should provide the necessary support while sleeping. Poor or unsuitable sleep contributes to stress and illness, which is why proper alignment is crucial. Therefore, choosing the right type of mattress is essential for improving your sleep.
A glance at the wide range of products available in specialty stores and the various locations they serve often leads to confusion. This is due to the numerous differences and models, which at first glance seem almost indistinguishable from one another. Nevertheless, there are differences that make each mattress unique. In our store, thanks to the detailed descriptions, it’s always easy to grasp the features and functions of a mattress at a glance.
Anyone looking for a new mattress should choose one based on its firmness level. The best option depends entirely on your sleeping style. The problem, however, is that there is currently no standardized scale for assessing firmness. Nevertheless, the following classifications are generally consistent across the board:
- H1 – very soft
- H2 – medium-soft
- H3 – medium firm
- H4 – fixed
- H5 – extra strong
The higher the number, the firmer the mattress. In most cases, all firmness levels are available between H2 and H4, while H1 and H5 are much less common. The customer’s personal characteristics also play a decisive role in selecting a suitable mattress. The larger and heavier a person is, the higher the firmness level of the mattress should be. However, since most modern mattresses today feature a variety of support zones, the models adapt to the body’s needs.
When it comes to a double bed, the question often arises as to whether to buy two single mattresses or one large mattress. The key factors here are the partners’ sleeping styles and whether there are significant differences in their preferred levels of comfort. If one partner prefers a very soft mattress and the other a firmer one, two individual mattresses make sense. Thanks to modern mattress toppers, the gap between the two mattresses is no longer an issue and can be actively eliminated. If preferences differ only in minor details or hardly at all, a single mattress for the double bed is the best choice.
Over time, a mattress gradually loses its firmness and no longer provides the desired support while you sleep. A mattress should therefore be replaced after 7 to 10 years at the latest. Your sleeping habits may also change over time, which is why you shouldn’t simply buy the same mattress again without considering your options. It’s a good idea to test different mattresses beforehand to explore all the new options and core structures available.
There are specific requirements for disposing of an old mattress. It should only be disposed of as bulky waste or at a recycling center. This ensures that the mattress is properly processed so that its individual components can be recycled.
In general, any type of mattress can be used in a box spring bed. However, if you want to maintain the typical feel of modern beds, you can choose a pocket spring mattress. In addition, the model you choose should meet the height requirements to enhance your sleeping comfort. Heights of around 25 cm are not uncommon. You can find the right mattress for box spring beds right here in our shop.
One of the most important steps in mattress care is regular flipping. This prevents uneven wear and ensures greater comfort, even under heavy use. If the mattress has a uniform construction on both sides, it is also a good idea to switch the top and bottom sides. Thanks to the attached turning handles, this can be done with little effort on many mattresses. This is the only way to prevent the sleeping properties from being compromised. Combined with regular airing, this ensures even greater freshness, allowing for good hygiene with minimal effort. When combined with regular cleaning of the covers, nothing stands in the way of comfortable and hygienic use of the mattresses.
For people with allergies, it is important that mattresses can be cleaned easily and without much effort. This requires a removable cover that can be washed at a temperature of at least 60 degrees. Solutions such as encasing provide added quality; this involves a modern mattress cover. It reduces the likelihood of skin flakes or dust mites accumulating in the mattress, which also improves the mattress’s structure for people with allergies.
Mattresses up to a certain size can be delivered in their rolled-up form via standard parcel service. However, for larger mattresses measuring 180×200 cm or more, delivery by a freight carrier is required. More detailed information regarding the delivery method is always provided in the respective product description, which clearly outlines the shipping process.
In most cases, the body needs time to adjust to a new mattress. That’s why we offer a 100-day trial period with our products, which effectively serves as a guarantee. This allows you to test the mattress for exactly 100 days after receiving it to determine if it’s the right fit. If the firmness level or even the model does not meet the buyer’s expectations, a free return or exchange is possible. With the new mattresses, the 90-day trial period naturally begins anew.
If the new mattress contains foam as a layer or core, the density is a crucial factor. This indicates how much raw material was used in the mattress per cubic meter of foam. The higher the density, the longer the new mattress can be used without any loss of quality.
With high point elasticity, the mattress yields only in the areas where actual pressure is applied. This makes it a desirable feature. A mattress with high surface elasticity yields over larger areas. Therefore, this type of mattress is primarily suitable for children and teenagers, who have stronger muscles. As people get older, they should opt for point-elastic models.
A slatted base ensures adequate ventilation for the mattress. Thanks to the gaps between the slats, air can circulate freely, effectively counteracting the body’s loss of moisture. On average, a person loses 500 ml of fluid while sleeping, which can quickly become trapped in the mattress without sufficient ventilation. In this way, the slatted frame promotes ventilation of the mattress and also improves its comfort. The integrated suspension or height adjustability of the slats ensures greater comfort while sleeping and promotes better health at night. In pocket spring mattresses, an increasing number of springs ensures optimized adjustability and thus better sleep.
