Guides and Frequently Asked Questions
How can we help? Select a topic or search directly for your question.
Find a Mattress
Firmness level, sleeping position, size, and height: everything you need to know when making your choice, explained step by step.
-
OEKO-TEX® for Mattresses
What does the OEKO-TEX® Standard 100 test for in mattresses, what does "Baby Class 1" mean, and how do you verify a label?
-
Mattress for Side Sleepers
Fit comes before fabric: Check the shoulders, hips, and waist when trying it on.
-
Mattress Firmness Level
H2, H3, and H4 are not a standard that applies across manufacturers: the number applies only within a single product family.
-
XXL Mattresses
Plan for extra length and width: sleeping surface, distance to the headboard, and the distance to the installation site.
-
Convenient exit height
From the floor to the top of the mattress: Measure accurately using a tape measure—it only takes a minute.
-
Mattresses for Back Pain: What They Can and Can't Do
A suitable mattress can support your back, but it can't heal it.
-
Mattress Tests in Switzerland: Which Tests Matter?
You can rely on lab tests with a published testing protocol, such as those conducted by Stiftung Warentest.
-
Box-spring bed or regular bed: What's the difference?
A box spring bed provides double cushioning: A box with its own spring core usually supports a spring mattress, and a topper is often placed on top.
-
Mattress or Topper: When Is a Topper a Good Idea?
A mattress topper is a good idea if your mattress is too firm: it makes the sleeping surface softer and more comfortable.
Frequently Asked Questions About Selection
What firmness level is right for me?
Here’s what the model says: There is no general chart mapping body weight to firmness level; weight ranges apply only to the specific mattress they’re listed for. Firmness levels are not standardized: Each manufacturer measures them differently, and an H3 can feel noticeably different depending on the model.
In addition to weight, your sleeping position, body type, and personal comfort are important factors. The best way to decide is to try lying on or sleeping on the mattress first. The guide “Mattress Firmness Levels” explains how to interpret the rating for a specific model.
Cold-foam or pocket-spring core: What's the difference?
Cold-foam mattresses are made of elastic foam: They’re quiet, provide point-by-point support, and conform closely to the body. Pocket-spring mattresses feature springs sewn individually into fabric pockets: They’re very well-ventilated, which can be an advantage if you sweat heavily at night. Hybrid mattresses combine both designs.
Which mattress is best for side sleepers?
Side sleepers need a mattress that allows their shoulders and hips to sink in so that their spine remains straight. Which mattress achieves this depends on the model and your body type, not on a firmness rating or a single material alone. The best way to determine if a mattress feels right for you is to test it by lying on it in the showroom or by trying it out at home. The guide for side sleepers explains the fit step by step; you can find mattresses for side sleepers in the store.
Which mattress is best for back pain?
A mattress is no substitute for a medical evaluation: If you have persistent back pain, you should consult a doctor to determine the cause. When choosing a mattress, keep this in mind: The mattress should support the spine in its natural position, neither sagging nor causing pressure points. A firmer mattress isn’t automatically better—the guide “Mattress Firmness Levels” explains why. Take your time to test it out before you make a decision.
Which mattress fits in a box spring bed?
Basically, any one. If you want to keep the typical feel of a box spring bed, choose a pocket-coil mattress. Also pay attention to the height: Box spring mattresses are often about 25 cm high to maintain the bed’s proportions. You can find matching box spring mattresses in the store.
What types of mattresses are there?
At the Mara Vital store, you'll find pocket-spring, cold-foam, and natural latex mattresses, as well as box-spring mattresses, couples' mattresses, and baby mattresses: The mattresses differ in construction and feel; the product page describes each model in detail.
10 More Questions
Which mattress is best for back sleepers?
Back sleepers need a mattress that supports the lower back without causing the pelvis to sink. Pocket-coil or cold-foam mattresses, for example, can provide this support; the appropriate firmness level depends on the model and your body type. Test the fit by trying it out in the showroom or by sleeping on it at home. You can find mattresses for back sleepers in the store.
Which mattress is best for stomach sleepers?
People who sleep on their stomachs need a mattress that doesn’t let their pelvis sink in. Cold-foam or innerspring mattresses with a relatively flat cover are good options for this; a flat pillow works well with them. How firm a mattress needs to be depends on your body weight and the manufacturer: Check the fit by testing it in the showroom or by sleeping on it at home. You can find mattresses for stomach sleepers in the store.
Which mattress is best for people who are heavier?
If you have a higher body weight, it’s important to consider what a model is designed for: Pay attention to the weight capacity specified for the product. In the Mara Vital store, the Massive Deluxe is described as an extra-firm mattress for people with a sturdy build and has a weight capacity of 150 kg at firmness level 4. This specification applies to this specific model and cannot be applied to others.
What do point elasticity and surface elasticity mean?
A point-elastic mattress yields only where pressure is applied—for example, at the shoulders and hips—while the rest of the surface remains firm. A surface-elastic mattress yields over a wide area. For most adults, high point elasticity is more important because it provides targeted support for the body.
What does specific gravity represent?
The density indicates how many kilograms of raw material are contained in one cubic meter of foam. Generally, the higher the density, the more dimensionally stable and durable the foam core is. You can find this information in the product description for mattresses with a foam core or foam insert.
One large mattress or two single mattresses on a double bed?
Two separate mattresses are a good choice if you need different levels of firmness or sleeping comfort—for example, if there’s a significant difference in body weight. A full-length topper fills the gap between the two mattresses. If you have similar sleeping preferences, a single, full-length mattress will suffice; there are also couple’s mattresses with two different firmness zones in a single core.
Is a natural latex mattress worth it?
Natural latex is elastic, retains its shape, and is durable; with proper care, many models last 10 to 15 years. However, natural latex mattresses are heavier and usually more expensive than cold-foam models. Whether the extra cost is worth it depends on how much you value the springy, elastic feel: it’s best to compare them in person at the showroom.
What kind of mattress do babies and children need?
Babies up to about 2 years old need a firm, dimensionally stable mattress that doesn't let them sink in too much. Medium-firm models are suitable for toddlers. Once children reach school age, similar criteria apply as for adults, though the firmness level must be appropriate for their lower body weight. You can find baby mattresses in our shop.
Why is choosing the right mattress so important?
You spend hours on your mattress every night: The right mattress supports your body and relieves pressure while you sleep. The Mattress Finder narrows down the selection with just a few questions to show you the models that are right for you.
Where are Mara Vital mattresses manufactured?
Several Mara Vital mattresses, such as the Massive Deluxe, are made by a long-established company in the Black Forest in Germany; whether this applies to a particular model is indicated on its product page. Overall, Mara Vital products are manufactured primarily in Germany, Austria, and Switzerland.
Pillows and Duvets
Which filling is right for you, how warm it is, and how to care for it.
-
A Comparison of All Fillings
Which filling is right for which need.
-
Sleep more soundly
Pads, covers, and materials for a cooler sleeping experience.
Each filling has its own guide
Hemp
A durable plant fiber that, when combined with cotton, can help create a comfortable sleeping environment.
kapok
Fine, hollow plant fibers: plenty of volume with little weight.
Camel hair
Fine undercoat that can absorb and release moisture.
Lyocell
Smooth cellulose fiber made from wood with a subtle sheen.
Swiss stone pine
Swiss stone pine shavings bring the scent of alpine pine into your bed.
Virgin wool
A crimped natural fiber that can absorb and release moisture vapor.
Alpaca
A lightweight natural animal fiber with a soft feel.
Down
How much down is in the filling, where the down comes from, and how to wash your duvet and pillows.
Molton
How the fabric is made, whether it's waterproof, and how to wash it.
Frequently Asked Questions About Pillows and Duvets
How do I wash my pillow?
That depends on the material. For many of the pillows in our collection, the cover is machine washable up to 60 °C; however, this does not automatically apply to the filling, which requires specific care depending on the material. Always follow the care label on your pillow. Our material guides explain the care instructions for hemp, kapok, Lyocell, virgin wool, Swiss stone pine, and camel hair.
Answers from the Guides
- Camel Hair or Sheep's Wool: Which Is Warmer?A Comparison of All Fillings
- Which filling helps if you sweat at night?A comparison of all fillings
- Which filling is best for which season?A comparison of all fillings
- How do you wash and care for different types of fillings?A comparison of all fillings
- What is Swiss stone pine, and is it the same as Zirbe?Swiss stone pine
- Is Lyocell the same as viscose?Lyocell
Care and Protection
Flip, clean, replace: Here's how to keep your mattress in good shape for a long time.
-
Cleaning a Mattress
How often, what steps to take, and what works for urine, blood, and sweat stains.
-
Mattress protector
Molton, waterproof, or encasing: which type of protection is right for which need.
Frequently Asked Questions About Care and Shelf Life
How long does a mattress last?
A mattress typically lasts 7 to 10 years, though high-quality models can last even longer. Replace it if visible indentations remain, if you’re sleeping worse than before, or if you wake up feeling stiff in the morning. Don’t just blindly buy the same model again: Your body and sleeping habits change, so it’s worth trying out a new one.
How often should you flip a mattress?
Flip a double-sided mattress about every 3 months, rotating it 180 degrees so that the pressure is distributed evenly. For mattresses with a fixed sleeping side, simply rotate them about every 3 to 6 months. Regular flipping prevents the formation of indentations and extends the mattress’s lifespan; many mattresses have handles designed for this purpose.
How do you properly clean a mattress?
Wipe down the surface regularly and air out the mattress every time you change the bedding. Dab stains with a slightly damp cloth and mild detergent without rubbing; the mattress must never get soaked. A removable, washable cover or a mattress protector makes care much easier.
Do you need a slatted frame?
In most beds, yes: The slatted frame allows air to circulate beneath the mattress. The body releases about half a liter of moisture per night; without air circulation, it builds up in the mattress. Adjustable slats also help customize your sleeping comfort. Exceptions include bed systems with their own ventilated base, such as box spring beds. You can find matching slatted frames in the store.
Do I need to replace the slatted bed frame along with the new mattress?
Not automatically. Check the slatted frame when your new mattress arrives: If any slats are sagging, no longer spring back, or are broken, you should replace it. If it’s in good condition, you can keep using it. You can find a new slatted frame in the store.
How do you dispose of an old mattress?
An old mattress is considered bulky waste and should be disposed of through your municipality’s waste collection program or taken directly to the recycling center. Procedures and fees vary depending on where you live; check your municipality’s waste collection calendar for details. If you order a new mattress from Mara Vital, we’ll pick up your old one upon delivery if you’d like: simply book the disposal of your old mattress as an add-on service.
Answers from the Guides
Order and Get Advice
Delivery, a trial sleep at home, and a trial test in the showroom.
Volketswil Showroom
Test drives near Zurich, with on-site consultation.
Dagmersellen Showroom
Test drives near Lucerne, with on-site consultation.
Frequently Asked Questions About Ordering, Delivery, and the Trial Period
How is a mattress ordered online delivered?
Up to a certain size, the mattress is delivered rolled up and vacuum-sealed via a package delivery service. Larger sizes, such as 180 x 200 cm and up, are delivered by a freight carrier. The shipping method for each model is listed in the respective product description. Mara Vital offers free shipping within Switzerland.
How long does delivery take?
Within Switzerland, packages sent via Swiss Post usually arrive within 1 to 2 business days. The shipping company typically delivers large items to the curb within 3 to 5 business days; they will contact you if a delivery arrangement is needed. Delivery to your apartment door or a requested delivery date can be arranged for an additional fee. By arrangement, you can also pick up your order at the central warehouse in Hildisrieden.
How does the trial sleep period work at Mara Vital?
Once you receive it, you can try out the mattress at home for up to 100 nights. It takes a few weeks for your body to get used to a new mattress, so the extended trial period is more telling than your first impression. If the firmness level or model isn’t right for you, you can return or exchange the mattress. The exact terms and conditions are listed with each product.
The first few nights feel strange: Is that normal?
Yes. It takes a few weeks for your body to get used to a new mattress, so your first impression doesn't mean much. Give the mattress some time before you decide: You can try it out at home for up to 100 nights.
How do I return a mattress?
Send us a message or give us a call during the up to 100-night trial period: Mara Vital will arrange for return shipping at no cost to you. After a brief inspection, you’ll receive a full refund of the purchase price within 14 days. The mattress must not show any damage or stains; otherwise, the refund amount may be reduced. You can find our contact information under “Contact.”
What is the warranty?
Mara Vital offers a warranty of up to 10 years. The specific terms and conditions are listed with each product.
Where can I try out mattresses before buying them?
At the Mara Vital showrooms in Volketswil (ZH) and Dagmersellen (LU). There, you can compare mattresses, pillows, and comforters in person; the consultation is free and non-binding. Both showrooms offer consultations Monday through Saturday by appointment: You can book your appointment online or by phone; please allow 45 to 60 minutes for your visit.
What should you keep in mind when buying a mattress in Switzerland?
You pay in Swiss francs, and Mara Vital offers free shipping within Switzerland: For larger sizes, the XXL mattresses —with lengths up to 220 cm—are a great option, and you can try them out before you buy at the showrooms in Volketswil and Dagmersellen.
Catalogs
Browse our catalogs online or download them as PDFs.




