Right of Withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the last item.

To exercise your right of withdrawal, you must inform us (Mara Shops GmbH, Obermoos 3, 6253 Uffikon, Tel.: 0414408686, Email: info@mara-vital.ch) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). You may use the attached model withdrawal form for this purpose, although this is not mandatory.

To meet the deadline for exercising your right of withdrawal, it is sufficient to send notification of your intention to exercise this right before the withdrawal period expires.

Consequences of the revocation

If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.

We will pick up the goods at our expense. You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their condition, characteristics, and functionality.

Mattresses: A Special Case

We offer a 100-day return policy on our mattresses. You can try out the mattresses for up to 100 days. If you are not satisfied with the mattress, you can return it at no cost. Simply send us a message or give us a call. We will arrange for the return shipping. There are no costs associated with the return shipping. After a brief inspection, you will receive a full refund within 14 days.The mattress must not show any physical damage. The mattress must not show any physical damage, in particular no cuts from sharp objects or stains from liquids of any kind. In such cases, we reserve the right to reduce the refund amount accordingly.

Source:Attorney Metzler

(If you wish to cancel the contract, please fill out this form and return it.)